Coinbase, the largest US -based stock exchange, take steps to rebuild the user confidence in one of the most controversial problems in the arterial system, freezing the account.
Users disintegrate unnecessary account freezing and unpleasant recovery equipment despite the provision of all required Kyc documents (Learn about your customer).
Did Coinbase finally fix the problem of freezing her account?
Coinbase Brian Armstrong has announced a major breakthrough in one of the most controversial problems on the platform: freezing unnecessary account.
According to Armstrong, the company has reduced account restrictions by 82 %. This step can reshape how to perceive both retail users and companies to exchange.
Coinbase Exchang CEO in achievement to Dor Levi, the new employment of the platform in charge of repairing the restriction system.
Based on the comments on X (Twitter), account freezing operations have always been a pain point among Coinbase users. Some cite the need for prolonged and mysterious verifications.
Complaints from the closure ranged for weeks to repeated KYC requests, even after previous submitting.
“My account has been frozen for weeks despite all the required KYC documents … This causes real financial damage to many loyal users,” books Hunter, large development system/investment in TON.
The role of Levy, who joined Coinbase nine weeks ago, explained his team’s reforms in detail. He explained that the improvements in automated learning models (ML), improved infrastructure, and adding self -service tools in the application allowed the division of Coinbase to reduce the frequency of freezing without compliance with compliance.
“The freezing of the account must be rare, limited to the situations that guarantee them, in the first place when we are lawful … or protect users … We have made significant investments in ML models, infrastructure, and difference … Most types of restrictions will be resolved soon through self-service flows-more effective by,” Levi ” Assure.
Nevertheless, despite the view of potential progress, those familiar with the industry have achieved the update with cautious optimism.
“I loved it. This was a big problem in the perception of Coinbase. I personally stopped using Coinbase because of the hoops needed to cancel my account insurance,” He said Mondogg, founder of the resonance laboratory.
The effect agrees to Alex Baker, noting that the feature can attract users to Coinbase, and possibly put it as a “bank account”.
However, the damage to the reputation of Coinbase between retailers is still important, indicating that Coinbase still has a long way before rebuilding the credibility of this sector of customers.
With the decrease of 82 % that has now been achieved and promised more updates, the question becomes whether Coinbase can restore its entire reputation along with a mere exchange of encryption, but it is possible that it is a functional and safe platform for companies to store and transfer the capital with confidence.
“Some kind of retail is damaged,” Crypto Youtube Wendy O Stuck.
Wendy also male Her broad social audience through platforms has sour feelings around the platform. Additional comments also indicate suspended or not resolved cases.
“My account is restricted because I cannot produce a ownership statement of my Metamask wallet that I use to deposit Stablecoins in Coinbase.” books.
While Coinbase seems to take aggressive steps towards solving the problem of long -term restriction, the way to restore user confidence has not yet ended.
Disintegration
In adherence to the confidence project guidance, beincrypto is committed to unprepared and transparent reporting. This news article aims to provide accurate information in time. However, readers are advised to independently verify facts and consult with a professional before making any decisions based on this content. Please note that the terms, conditions, privacy policy have been updated and the evacuation of responsibility.
