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Bank of America refuses to pay the customer after the disappearance of $ 38,000 from the account: Report

Bank of America’s customers say the lender has repeatedly denied payment after thousands of dollars disappeared from his account in the middle of the night.

In September of last year, $ 38,000 was stolen from the Jochin Chan’s Share Chan account with his sister, Reports ABC KGTV news station.

The theft occurred after the SIM cross attack, as one of the infiltrators managed to persuade Xfinity Mobile with the Port Chan’s mobile phone number for a new device.

With access to factors verification codes, Chan He says Non -infiltrated his login approved data and began three negative transfers issued.

“All these cases happened during a three -hour period starting at about 2:00 am, at 3:00 am. It was very fast.”

Chan reported the fraudulent incident of the Bank of America, but he says the lender refused to pay.

Our investigation found that the relevant treatment was confirmed by the response of text messages (SMS/MMS) or talking directly with the fraud discovery employee. “

Bank of America later reopened an investigation in November, but still denies its recovery. Chan also presented a message to Bank of America from Xfinity Mobile, saying that his phone number “is likely to be accessed by a third party as a result of fraudulent activity” but the lender did not respond.

I didn’t think I would restore money. It was a very difficult situation in the beginning. Bank of America was difficult. “

KGTV says things have taken a positive turn after the news team continued to pressure Bank of America in this regard. The lender paid $ 20,000 and the Robinhood trading platform, where the remaining $ 18,000 was sent, and the remaining money was recovered.

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