Her delivery experience
The front and rear interface and QA
industry
Food and drinks
Customer
Buba Ann is the American bubble tea privilege (also known as pearl milk tea or Buba milk tea). Founded in 2010 and has more than 350 sites throughout the United States.
The tea is checked at a perfect temperature with milk and fresh ingredients and a unique recipe and served in an innovative way. Customers can earn bonuses for each application that has been submitted and recover the reward points for future requests.
Diseling- The name of Buba Ann is a deputy element, where both sides fell on NDA.
Challenge
Ann apps in the store and online order were created using Levelup (customer sharing and pushing mobile devices) as a back interface. However, the Levelup has been stopped, so our customer needs to transfer the current user data and the order system to Paytronix (the cloud -based customer experience management platform for restaurants and shops).
Here are the 6 most important challenges they face during the implementation of this transition.
1. Store information:
Paytronix, the latest platform, fail to provide detailed information related to the store compared to the back interface of the old tool. To keep consistency with the user experience, regardless of the transition, we had to find a way to ensure users continued to receive the same amount and quality of detailed information.
2. User experience:
One of the decisive challenges is to ensure that all features on Paytronix are working specifically as it did with Levelup, especially for request systems inside the store, which is primarily the user experience (for employees and customers).
3. Credit Cards Management:
Added a credit card to a wallet and sponsored automatically was important payment features included in the Levelup. Therefore, we had to find ways to repeat it with Paytronix.
4. Applications for requests:
Levelup has offered wide options to customize the request by allowing customers to choose from the different layer such as Tapioca, Pudding, Nata Jelly, Red Beans and more. This function itself was complicated to include it with Paytronix.
5. Paytronix:
One of the biggest challenges was the understanding of the Paytronix operating scene. To successfully deport, we needed to understand the rules of application programming facades and different symbol rules. Only then we can match the behavior of the features/functions provided by Levelup.
6.
With Levelup stopped by a specific date, adhering to a strict schedule was necessary.
Why Maruti Techlabs?
Ann’s Boba Tea Maruti Techlabs as her partner because of our extensive experience in developing and implementing innovative information technology solutions, carefully understanding their problem, and detailed deportation strategy.
Our experts provided possible challenges and proposed solutions to ensure a smooth transition. Moreover, we connect the tasks of the same time and offer them on our committed schedule to end the entire immigration before sunset in the previous statute. This is a lot of time to do many tests on the new platform.
The ingenuity of technology, reliable governance and timely communication has sparked our client more. What made us a perfect partner is our commitment to connecting on time and within the budget after a transparent process.
solution
Ann applications are operated in the store and mobile across the same background platform, Levelup. Therefore, the non -switch would have caused great disturbances with the services of our customers, disturbing their commercial mark, and incurring significant cash losses.
Here is how we approached the switch to Paytronix.
We started with “Sprint Zero”, a planning stage, before starting active development. At this stage, we are devoted to programmers to work on the same code (also known as husband’s programming) to gain clarity on the original code of the application, and how it works.
Programmers have also reviewed different Paytronix applications to help reduce this transition. This approach helped us to maneuver immigration challenges.
After a comprehensive analysis, we decided a solution of two parts and suggested that they work both to work to meet the deadline.
Stage 1: First, we merged the Paytronix PayTronix request online online to keep the online order experience sound.
If the development of the original application proves a challenge and takes a long time, our customer can spread this solution to avoid stopping and disturbances.
Stage 2: Parallelly has created a replica of the app that benefits from API PayTronix to order in the store and online order. This approach was more clear but required more development time.
Using Paytronix, we created features such as:
Preventing a timely rear switch to Paytronix the service disruption and sales reduction. Buba tea continued to provide its services as it was earlier without causing any inconvenience to its customers, offering or reputing its sales.
Communication and cooperation
To deliver the project on the specified date, we have published a team of five members of 3 developers from the original React, one QA engineer, and the director of one technical project. Our primary communication source was the technical lead in Buba tea at the same.
The total schedule of the project was 3.5 months. Every Tuesday, we made a weekly call to discuss progress, doubts and other updates.
Here are the platforms that we used to call.
- Rawd: Daily Communication
- Jira: Project Management
- Zoom: weekly calls
- Google Meeting: Unplanned calls
Technology stack
a result
Make this timely transition to Paytronix leads to significant improvements and service privileges. Below is a brief list of these improvements.
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We completely complete the platform (before its current background platform) did not lead to a breakdown on the online demand services.
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We have facilitated a smooth transition to the new statute, and to ensure that there are no user experience disorders.
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The wonderful application experience has greatly strengthened its classifications on the application store (4.7).
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Our experts have added additional layers to protect data and enhance the safety of the application.
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The transition strengthened the performance of the application and the reduction of defects and disruption.
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We have designed a future application that can adapt to new technological developments.
Helpi Techlabs help planning and implementing the rear platform transmission. This time switch allowed Boa Buba to provide continuous services without disrupting the services of material stores online. If you also encounter such a situation and you cannot make a decision about the next step, call us today and let our experts put the perfect strategy for the next technical upgrade.
Our development process
We follow the best practices of Agile, Lean and Devops to create a superior initial model that brings user ideas to its fruits through rapid cooperation and implementation. Our maximum priority is a fast reaction time and access.
We really want to be your extended team, so regardless of regular meetings, you can make sure that each of our team members is a phone call, email or one message.
